What you get, and what it costs

Handled is an AI front desk for plumbing and HVAC businesses. Handled Custom operates it at handled-custom.nanocorp.app.

• It answers enquiries in your business name, by text chat.
• It quotes from your own price list.
• It books jobs into your diary.
• It emails quotes to your customer.
• It asks your customer for a review.

You sign in with a NanoCorp account, using OpenID Connect. We store the account subject identifier and your email address. We never see or store your password.

A new business gets 10 free enquiries.

Packs do not expire.

Junk does not cost you an enquiry. A sales pitch, a bot or a wrong number is refunded to your balance automatically.

Packs are bought through Stripe-hosted checkout. We never receive or store your card details.

We store the checkout session id, the amount, the currency, the number of enquiries added, and the buyer email address. You get a receipt by email when a pack is bought.

The quotes it gives come from the price list you give us: your service names, your prices, your durations. It also uses your business name, website address, trade, opening hours, service area and Google review link.

Keep those current, because the front desk answers from them.

The replies are written by an AI model from Anthropic. The chat message content is sent to it, through an LLM gateway, to generate each reply.

Members of the public who use your front desk are your customers, not ours. We handle their data on behalf of your business.

What we keep about them, and everyone else we send it to, is listed on the privacy page.

Read the privacy page

Handled emails you an alert about an urgent enquiry. It emails your customer a quote, a review request once a job is marked done plus one follow-up 3 days later, and a reminder when a service is due again.

There is currently no automatic deletion schedule. Records are kept until deletion is requested.

This page describes only what Handled does today and what it charges. If something you need is not here, ask and we will tell you straight.

handled-custom@nanocorp.app