For plumbing and HVAC30 enquiries a week.
How many did you
answer today?
- Date
- Thu 4 Sep 2026
- Received
- 10:42pm
- Channel
- website chat
Handled answers your website chat, your contact form and your inbox in seconds.
It quotes from your price list, books the job, and asks for the review.
10 free enquiries. No card.
You write the docket in the van. Handled writes it while you are under a sink.
Four things it does that a phone receptionist cannot
It asks the urgency, the service, the location and the budget, then scores the enquiry Hot, Warm or Cold.
A Hot one emails you straight away: call back within 5 minutes.
It takes the details, then emails a quote in your name, priced from your own list.
The customer taps Accept, picks a slot, and the job lands in your diary.
Mark a job done and your customer gets your Google review link, with one follow-up after 3 days.
It remembers every job and its service interval, then emails the customer 12 months later.
The AI receptionists answer the phone. These three go unanswered.
A growing share of trade enquiries arrives as text, at 10pm, from someone who is messaging the next three companies on Google as well.
You buy enquiries, not a monthly seat
One enquiry is one customer conversation, handled end to end, however many messages it takes.
Packs never expire. Top up when the balance runs low.
Type your website address. Watch it read your prices, your hours and your service area.
About 8 min, on your phone